Credentialed Trainer I - Epic Orders
Company: Christus Health
Location: Tyler
Posted on: October 26, 2024
Job Description:
Description
Summary: The Credentialed Trainer I is responsible for training
delivery, support, and all related tasks associated with their
assigned application(s). The Credentialed Trainer works with the
Principal Trainers, Clinical Informatics Analysts, Clinical
Informaticists, Health System leaders and Education to assure end
users can use the system. They identify individuals who may need
additional support or training and provide support, as needed. They
ensure that students can use the designated application effectively
and efficiently. The Credentialed Trainer is credentialed in
assigned application(s) and maintains proficiency.
Responsibilities:
- Help plan, organize, and teach classes required for the
successful implementation and adoption of the electronic health
record
- Collaborate with end users and Principal Trainers to ensure
build, training, and support is aligned with approved
workflows
- Collaborate with Principal Trainers to ensure coverage for all
scheduled classes and support
- Responsible for classroom preparation, making sure materials
are printed and available, classrooms are organized and clean
- Provide assistance in the maintenance of classroom information
on online learning modules, assuring accuracy and completeness
- Provide onsite end user support through rounding, attending
associate fairs and other support activities; proactively seek out
support needs and provide innovative ideas
- Work with the provisioning team to assure associates have
completed the appropriate training before access is granted
- Ability to review Visio workflows and articulate the process as
it relates to documentation in the EHR (Electronic Health
Records)
- Customize and create job aides as assigned, using approved
templates, and adhering to standardized style-guides
- Attend meetings, produce deliverables on time, and escalate
issues or concerns appropriately
- Complete job shadows, deliver training, support, and build
confidence for end users
- Function as an advocate for end users by relaying issues or
opportunities for improvement to Principal Trainers
- Ability to test and troubleshoot the Training and build
environment
- Training delivery including workflow-based and role-specific
class content, eLearning, job aides, and Learning Home
Dashboards
- Work under minimal supervision
- Elevate questions, problems, and significant challenges to more
senior team members for direction or subject matter expertise on
new or unprecedented assignments
- Require minimal instruction on day-to-day work and detailed
instructions on new assignments
- Make decisions regarding own work on primarily routine
cases
- Strong organizational and communication skills
- Other duties as assigned by Principal Trainers or Management
Requirements:
- High School diploma required; Associate degree preferred
- One+ year of experience with education. Healthcare industry
education preferred.
- Preferred experience with adult learners, in-person, and
virtual training
- Previous experience as a Credentialed Trainer, End User,
Informaticist, Analyst, Logistics Coordinator, or Facilitator for
one or more Epic applications is strongly preferred
- Experience in instructional design, training, using Epic
system
- Experience with multiple full-cycle implementations, post-live
support, and quarterly upgrade experience is preferred
- Experience with Microsoft Office suite including Outlook,
SharePoint, PowerPoint, and Word
- Experience or willingness to learn Excel, Teams, Shifts, Tasks,
and Lists required
- Experience with any industry LMS (Learning Management System)
is preferred
- Proven track-record of successfully delivering projects on time
and within budget
- Achieve designated Epic Credentialed status within 6 months of
hire (or as agreed upon with manager)
- Cross-training in one or more Epic applications with
Credentialed status is expected within one year of hire (or as
agreed upon with manager) Work Schedule: 8AM - 5PM Monday-Friday
Work Type: Full Time EEO is the law - click below for more
information: We endeavor to make this site accessible to any and
all users. If you would like to contact us regarding the
accessibility of our website or need assistance completing the
application process, please contact us at .
Keywords: Christus Health, Bossier City , Credentialed Trainer I - Epic Orders, Human Resources , Tyler, Louisiana
Didn't find what you're looking for? Search again!
Loading more jobs...